Welcome to Vision Punch. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with any part of these terms, please refrain from using our website or services.
Due to the nature of custom embroidery digitizing and vector art services, slight variations such as minor spelling adjustments or design alterations may occur. We encourage you to thoroughly review your order before final delivery and notify us of any issues. At Vision Punch, we are committed to customer satisfaction and will make necessary corrections free of charge until you are satisfied.
We offer free minor edits, such as color changes, format conversions, and small design adjustments. For significant revisions or reworks, additional charges may apply depending on the complexity and scope of the request. Our team will inform you of any applicable costs beforehand.
Payments can be securely processed through trusted platforms such as PayPal or Stripe, allowing you to use your PayPal account or debit/credit card. If you encounter any payment issues, please contact us and we’ll provide an alternative payment solution.
Vision Punch reserves the right to update service pricing at any time. In the event of a price change, we will notify affected customers in advance to maintain transparency and trust.
It is your responsibility to ensure all submitted artwork and instructions are accurate. Vision Punch is not liable for errors due to incorrect or incomplete design details provided at the time of submission. Please double-check your files and specifications before finalizing your order.
All content on the Vision Punch website—including text, logos, designs, graphics, and images—is the intellectual property of Vision Punch and is protected by copyright and related laws. Unauthorized reproduction or distribution is strictly prohibited and may result in legal action.
Orders cannot be canceled once work has begun. If you wish to cancel your order before processing starts, please contact us immediately. We will do our best to accommodate your request, but cancellations may not always be possible.
Vision Punch shall not be held liable for any indirect, incidental, or consequential damages resulting from the use—or inability to use—our services. Our total liability is limited to the amount paid for the specific service provided.
These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States of America. Any disputes shall fall under the jurisdiction of the courts of the United States.
Vision Punch reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of our website and services following any changes indicates your acceptance of the updated terms.
